Accessibility statement for the Estuary Lodge
At The Estuary we endeavor to provide a personal,
caring and welcoming service to all guests. The management and
staff are sensitive to the needs of our guests and will try to meet
any special needs or overcome barriers effectively and respectfully.
The Estuary Lodge is located within the village of
Talsarnau with easy access from the main highway onto the large tarmac
car park. Ample parking is available for all guests with a designated
space outside the reception office for vehicles of disabled customers.
All customer areas are located on the ground floor
with access to each guest room being individual and direct from the
exterior. Minimum door width is 82cm with a negligible step, which is
approximately 3cm. Each room has a direct dial telephone for guests
use, bedside control for room lights and a refrigerator. The layout
of bathrooms requires guests to have a certain amount of mobility with
most being equipped with baths. All TV's / DVD's are remote control,
Kettles are cordless.
The external doorway into the main building, which
houses reception and restaurant, affords ample width through double
opening doors. Access into the restaurant is through a further doorway
of an 82cm width. The restaurant is a large, well light area with ample
space for all guests.
All printed materials can be made available in large print on request. Guests with service dogs are welcomed.
The latest addition to the facilities at The Estuary
Disabled Room
All rooms at The Estuary are located on the ground floor with direct access from the parking area, this newly created room also has wide double doors to allow access for the largest of chairs or walking aids. The bathroom is accessed via a door with 76cm opening and is fitted with a range of grab rails both fixed and hinged. The room has been created as a 'wet' area therefore has no shower tray and is equipped with a wall mounted folding shower seat, thermostatic single lever shower mixer, sink with mono single lever tap and high level WC.
The above are in addition the the general facilities at The Estuary.
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Copyright © 2009 Estuary Lodge